Regional Pharmacy Operations Leader

Fuze Health Inc.; Lansing (MI); On-site; USD 144,000 - 181,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

401(k) retirement plan

Group medical plans

Life insurance

AD&D insurance

FSA/HSA

Commuter benefits

STD/LTD insurance

Spouse life insurance

Legal insurance

Employee assistance program

Home health testing kits

Fertility discount program

Flexible vacation

Paid sick time

Paid holidays

Parental leave

Job summary

Fuze Health is seeking a Senior Manager, Pharmacy Operations to lead regional pharmacy fulfillment across multiple sites in the United States. This role focuses on operational excellence, regulatory compliance, and performance improvements while developing regional leadership and scalable processes across the fulfillment network.

You will partner with Pharmacy Operations, Clinical, Talent Acquisition, HR, Logistics, and other leaders to optimize outcomes, safety, quality, and delivery.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Pharmacy Operations, Supply Chain, or related field, or equivalent practical experience.
• 5+ years of progressive experience in fulfillment, healthcare, pharmacy, or operations leadership, including multi-site responsibility.
• Experience leading high-volume fulfillment/healthcare/pharmacy operations in a performance-driven environment.
• Experience in regulated environments with strong operational controls and risk management.
• Proficiency with Excel, Tableau, Looker, and data-driven decision making.

Responsibilities

• Lead regional operational strategy, execution, and performance across multiple pharmacy fulfillment sites.
• Drive regulatory compliance and readiness per federal/state regulations and internal standards.
• Mentor and develop a high-performing team of Pharmacy Fulfillment Managers.
• Scale standardized processes, tools, and resources for site-level execution.
• Monitor and improve KPIs across safety, quality, cost, and delivery performance.
• Apply Lean, Kaizen, and other process-improvement methodologies.
• Oversee inventory management, staffing models, and space utilization with site leadership.
• Collaborate with Recruiting/HR to attract and develop pharmacy talent.
• Analyze P&L and operational data to inform strategic decisions.
• Serve as escalation point for major operational events and risk mitigation.
• Oversee audit, quality assurance, and compliance review processes.
• Lead regional implementation of corporate initiatives and site launches.

Skills

Leadership

Regulatory compliance

Cross-functional collaboration

Analytical skills

P&L acumen

Process improvement

Project management

Strategic thinking

Team development

Lean

Education

Bachelor’s degree or equivalent

Tools

Excel

Tableau

Looker

Job description

Fuze Health is seeking a Senior Manager, Pharmacy Operations to lead regional pharmacy fulfillment across multiple sites in the United States. This role focuses on operational excellence, regulatory compliance, and performance improvements while developing regional leadership and scalable processes across the fulfillment network.

You will partner with Pharmacy Operations, Clinical, Talent Acquisition, HR, Logistics, and other leaders to optimize outcomes, safety, quality, and delivery.