Regional Ops Director - Hybrid Insurance Leadership

Insurance Office Of America, Inc.; Albany (GA); Hybrid; USD 135.000 - 175.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K with employer match

Paid holidays

Career growth opportunities

Zusammenfassung

Insurance Office of America, a leading national insurer, seeks a Regional Director of Operations for Commercial Lines. Hybrid role, 1-2 days in-office, spanning Atlanta area; you will lead operations across the region, drive strategy, manage budgets, and oversee performance and service standards.

You will build a strong operations team, participate in acquisitions, and develop leaders, ensuring policy adherence and IOA values while advancing growth and profitability across branches.

Qualifikationen

• 7+ years of industry experience with deep, wide-ranging industry knowledge.
• 3+ years of management experience.
• All required active licensing.
• Outstanding people management, communication, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Aufgaben

• Strategic Implementation: Drive short and mid-term plans to achieve goals.
• Financial Management: Manage sub-Region/Region P&L, control costs, and achieve financial goals.
• Budget Management: Understand and manage the annual budget.
• Vision Communication: Communicate vision/mission aligned with IOA.
• Team Building: Build and manage a qualified operations team.
• Recruitment and Onboarding: Participate in recruitment and evaluate merger/acquisition opportunities.
• Personnel Management: Recommend staff actions, including acquisition and succession planning.
• HR Management: Ensure compliance with HR processes and policies.
• Performance Standards: Establish and monitor productivity, efficiency, quality, and service standards.
• Professional Development: Encourage growth and development of personnel.
• Succession Planning: Develop future Regional and branch leaders.
• Culture Promotion: Promote IOA culture and improve engagement.
• Performance Monitoring: Identify gaps and implement corrective actions.
• Data Analysis: Monitor and interpret performance data, taking appropriate actions.
• Communication: Maintain frequent communication with Regional leadership.
• Collaboration: Work effectively with Branch and Regional 1099 sales personnel to resolve operational issues.
• Travel: Travel to and meet with branch operations teams regularly.
• Process Improvement: Develop, implement, and ensure compliance with core work processes.
• Policy Enforcement: Lead implementation and enforcement of company work rules and policies.
• Technical Competence: Maintain high technical competence and industry expertise.
• Leadership Development: Continuously improve management and leadership skills.
• Relationship Building: Develop and maintain positive relationships with IOA leadership, peers, co-workers, and employees.
• Champion IOA Values: Demonstrate integrity and leadership.

Kenntnisse

People management

Negotiation

Communication

Licensing

MS Office

Ausbildung

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Jobbeschreibung

Insurance Office of America, a leading national insurer, seeks a Regional Director of Operations for Commercial Lines. Hybrid role, 1-2 days in-office, spanning Atlanta area; you will lead operations across the region, drive strategy, manage budgets, and oversee performance and service standards.

You will build a strong operations team, participate in acquisitions, and develop leaders, ensuring policy adherence and IOA values while advancing growth and profitability across branches.