Regional Operations Leader - Insurance (Hybrid)

Insurance Office Of America, Inc.; Gainesville (GA); Hybrid; USD 135,000 - 175,000; Full time

Benefits offered by this job

Competitive salary & bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Professional growth and career growth

Work-life balance

Job summary

Insurance Office of America seeks a Regional Director of Operations for Commercial Lines to lead the assigned sub-Region, overseeing operations, budgeting, and performance. You will drive strategic plans, manage the P&L, and collaborate with branch leadership to ensure service excellence.

The role supports hybrid work with 1-2 days on-site in Atlanta, GA, and involves frequent travel to branch locations. Ideal candidates bring 7+ years industry experience and 3+ years of management, with active

Qualifications

• 7+ years of industry experience with broad knowledge
• 3+ years of management experience
• Active licensing required
• Strong people management and negotiation skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsibilities

• Strategic Implementation: drive short and mid-term plans to achieve goals.
• Financial Management: manage sub-Region/Region P&L, control costs, and meet financial goals.
• Budget Management: understand and manage the annual budget.
• Vision Communication: communicate IOA's vision and mission.
• Team Building: build and manage an operations team.
• Recruitment and Onboarding: participate in recruitment and mergers/acquisitions.
• Personnel Management: propose staff actions and succession planning.
• HR Management: ensure HR policy compliance.
• Performance Standards: monitor productivity and service quality.
• Professional Development: foster growth of personnel.
• Succession Planning: develop future regional leaders.
• Culture Promotion: promote IOA values and engagement.
• Performance Monitoring: identify gaps and take corrective actions.
• Data Analysis: monitor performance data and act accordingly.
• Communication: maintain regular contact with regional leadership.
• Collaboration with 1099 sales personnel to resolve issues.
• Travel: visit branches regularly.
• Process Improvement: implement core processes and ensure compliance.
• Policy Enforcement: enforce work rules and policies.
• Leadership Development: elevate management capabilities.
• Relationship Building: maintain positive IOA relationships.
• Champion IOA Values: demonstrate integrity and leadership.

Skills

Leadership

Communication

Negotiation

MS Office proficiency

People management

Education

High School Diploma or equivalent

Active licensing

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Insurance Office of America seeks a Regional Director of Operations for Commercial Lines to lead the assigned sub-Region, overseeing operations, budgeting, and performance. You will drive strategic plans, manage the P&L, and collaborate with branch leadership to ensure service excellence.

The role supports hybrid work with 1-2 days on-site in Atlanta, GA, and involves frequent travel to branch locations. Ideal candidates bring 7+ years industry experience and 3+ years of management, with active