Regional Operations Leader, Southwest District

Crescent Electric Supply Company; Lakeside (AZ); On-site; USD 95,000 - 140,000; Full time

Job summary

Crescent Electric Supply Company in Lakeside, AZ seeks an Area Operations Manager to oversee multiple branch locations within a Super District, translating corporate strategy into regional plans and driving performance.

You will lead Branch Managers, manage budgets, ensure safety, improve inventory and service, and partner with Sales, Supply Chain, Finance, and HR to support growth and customer commitments.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, or related field (or equivalent leadership experience).
• 5–7 years of progressive operations leadership experience, preferably in electrical distribution, industrial distribution, wholesale distribution, or logistics environments.
• Demonstrated experience directing multi-location operations or regional branch networks.
• Strong financial acumen with experience managing operational budgets and performance metrics.
• Proven ability to develop leaders and build high-performing teams.
• Valid driver’s license required.

Responsibilities

• Lead and develop Branch Managers and operational teams across the assigned region.
• Establish clear performance expectations and operational standards across all locations.
• Translate corporate strategy and operational initiatives into regional execution plans.
• Ensure consistent implementation of company policies, procedures, and operating disciplines.
• Drive accountability for operational results through regular performance reviews and operational metrics.
• Drive regional financial performance including revenue growth, gross margin, operating expenses, productivity, inventory management, and working capital optimization.
• Monitor branch performance using KPIs related to inventory turns, service levels, operating cost, productivity, and safety.
• Develop and manage regional operating budgets and forecasts.
• Identify opportunities to improve operational efficiency, reduce cost, and improve asset utilization.
• Champion a safety-first culture across all branch and warehouse environments.
• Ensure full compliance with OSHA, DOT, and all regulatory and company safety policies.
• Conduct regular safety reviews and operational audits to proactively identify and mitigate operational and safety risks.
• Ensure branch operations consistently deliver high service levels, product availability, order accuracy, and reliable delivery performance.
• Collaborate with Sales leaders to support major projects, strategic accounts, and service commitments.
• Resolve escalated operational issues impacting customers.
• Identify opportunities to enhance the overall customer fulfillment experience.
• Oversee regional inventory strategy to ensure optimal product availability while minimizing excess or obsolete inventory.
• Partner with Supply Chain and Purchasing to improve forecasting, fill rates, and demand planning.
• Ensure consistent execution of warehouse, logistics, and delivery processes.
• Improve inventory accuracy and operational discipline across branches.
• Recruit, develop, and retain high-performing Branch Managers and operational leaders.
• Drive performance management, leadership development, and succession planning efforts within the region.
• Build leadership capability at the branch level to strengthen operational consistency and accountability.
• Foster a culture of ownership, collaboration, and continuous improvement.
• Head operational improvement initiatives focused on process standardization, efficiency, and productivity.
• Utilize operational data and KPIs to identify trends and drive improvement initiatives.
• Share best practices across branches and partner with other regions to elevate operational performance.
• Support implementation of new systems, operational processes, and company initiatives.
• Serve as the district's ISO Management System owner, ensure Branch Managers are maintaining certification readiness, coordinating internal and external audits, driving corrective actions, and fostering a culture of continuous improvement and compliance.

Skills

Leadership

Financial acumen

Operations management

People development

Driver's license

Education

Bachelor’s degree in Business/Operations/Supply Chain or related field

Tools

ERP systems

WMS

Distribution management systems

Job description

Crescent Electric Supply Company in Lakeside, AZ seeks an Area Operations Manager to oversee multiple branch locations within a Super District, translating corporate strategy into regional plans and driving performance.

You will lead Branch Managers, manage budgets, ensure safety, improve inventory and service, and partner with Sales, Supply Chain, Finance, and HR to support growth and customer commitments.