Regional Office Services Leader

Fox Rothschild LLP; Princeton (NJ); Sur place; USD 115 000 - 130 000; Plein temps

Résumé du poste

Fox Rothschild LLP is seeking an Office Services Manager to oversee regional operations across multiple offices, aligning day-to-day execution with firmwide strategy while ensuring consistent service delivery and adherence to standards.

You will supervise Office Services staff, manage budgets and vendor relationships, drive continuous improvement, and travel between offices to maintain visibility and foster team engagement.

Qualifications

• Bachelor’s degree required; equivalent combination of education and experience considered.
• 5–7 years of progressive experience in office services, facilities management, or related operational role.
• 3+ years of supervisory experience across multiple locations; multi-site operations experience preferred.
• Experience implementing standardized service delivery models and driving process improvements.

Responsabilités

• Provide day-to-day operational oversight of Office Services across regional offices, ensuring consistent, high-quality delivery.
• Enforce firmwide standards and procedures while adapting to local office needs in consultation with the Director of Office Services.
• Monitor regional service levels and KPIs; identify trends and opportunities for improvement.
• Coordinate workflow and resources across regional offices to optimize efficiency and coverage during peak periods and transitions.
• Serve as primary escalation point for regional operational issues and resolve promptly.
• Conduct site visits and maintain in-person presence to engage with local offices and staff.
• Directly supervise and develop Office Services employees; manage recruitment, onboarding, training, and performance reviews.

Connaissances

Leadership

People management

Budget management

Vendor oversight

Operations management

MS Office

Travel

Customer service

Communication

Problem solving

Office services knowledge

Formation

Bachelor’s degree or equivalent

Outils

BigHand

Microsoft Office Suite

Description du poste

Fox Rothschild LLP is seeking an Office Services Manager to oversee regional operations across multiple offices, aligning day-to-day execution with firmwide strategy while ensuring consistent service delivery and adherence to standards.

You will supervise Office Services staff, manage budgets and vendor relationships, drive continuous improvement, and travel between offices to maintain visibility and foster team engagement.