Regional Learning Leader - Drive Site Performance

Amazon; Imperial (PA); On-site; USD 78,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of our fulfillment center associates. You will lead training initiatives, analyze metrics, and implement strategic L&D solutions across multiple sites.

In this fast-paced role, you will coach managers, drive onboarding, develop learning strategies, and partner with senior leadership to push data-driven improvements while traveling between sites.

Qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business.
• Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience in FCs field Ops settings.

Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data-driven decisions
• Monitor and enhance training effectiveness across multiple processes and roles
• Provide coaching and mentorship to site leadership on learning and development best practices
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance
• Demonstrate excellent people management and learning facilitation skills.

Skills

Adult Learning Theory

Virtual Training

Soft Skills Training

Technical Training

Stakeholder Management

Fulfillment Center Ops

Education

Bachelor's degree in Math, Engineering, Science or Business

Job description

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of our fulfillment center associates. You will lead training initiatives, analyze metrics, and implement strategic L&D solutions across multiple sites.

In this fast-paced role, you will coach managers, drive onboarding, develop learning strategies, and partner with senior leadership to push data-driven improvements while traveling between sites.