Regional L&D Lead, Chronic Care Training

Merck; Juneau (AK); Remote; USD 142,000 - 224,000; Full time

Job summary

Merck seeks an Associate Director, Chronic Care Regional Trainer to support field-based learning across regions. You will partner with L&D and sales leadership to execute regional training aligned with national strategy, delivering clinical, product, and disease state sessions while coaching field teams for greater engagement and performance.

You will customize content for local markets, oversee onboarding, and collaborate with cross-functional teams to drive compliant, impactful training

Qualifications

• Bachelor’s degree required (Business, Life Sciences, or Education preferred).
• 5+ years of relevant experience (sales, training, marketing, or healthcare field roles).
• Experience in Chronic Care, specialty, or cardiovascular/endocrinology space.
• Demonstrated ability to deliver training (in-person and virtual) and coach field teams effectively.
• Strong interpersonal, communication, and influencing skills.
• Ability to analyze field insights and translate them into actionable development plans.
• High level of adaptability and ability to work in a dynamic field environment.

Responsibilities

• Deliver and facilitate clinical, product, and disease state training using HQ-approved materials tailored to Chronic Care portfolios.
• Conduct field-based coaching and ride-along to enhance customer engagement, selling effectiveness, and account management capabilities.
• Support onboarding of new hires in partnership with sales leadership, ensuring proficiency across product knowledge, compliance, and customer engagement.
• Partner with Director of Commercial Operations, Regional Cardiovascular Managers and Customer Team leaders to assess training needs across districts and territories.
• Align Learning and Development plans with territory business plans and customer needs (e.g., cardiology, endocrinology, IDNs, specialty practices).
• Identify regional business opportunities and translate them into targeted learning interventions.
• Execute national L&D strategy at the regional level by adapting content to local market dynamics and Chronic Care customer types.
• Provide feedback to HQ on learning effectiveness and gaps, contributing to continuous improvement.
• Act as a bridge between field teams and L&D, ensuring alignment of messaging and capabilities.
• Collaborate cross-functionally (marketing, medical, access) to ensure consistent and compliant training delivery.

Skills

5+ years of relevant experience

Interpersonal skills

Communication

Influencing skills

Training delivery

Adaptability

Field coaching

Education

Bachelor’s degree

Tools

CRM

Job description

Merck seeks an Associate Director, Chronic Care Regional Trainer to support field-based learning across regions. You will partner with L&D and sales leadership to execute regional training aligned with national strategy, delivering clinical, product, and disease state sessions while coaching field teams for greater engagement and performance.

You will customize content for local markets, oversee onboarding, and collaborate with cross-functional teams to drive compliant, impactful training