Regional IT Support Engineer I (Networking & Ops)

Amazon Inc.; Seffner (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Amazon Inc. is seeking an IT Support Engineer I to implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise applications across sites in a defined geographical area.

You will troubleshoot straightforward issues, work with management to improve IT solutions, and travel within your local region to support customers in multiple buildings.

Qualifications

• Strong troubleshooting skills across IT environments.
• Ability to support users and stakeholders in multiple buildings.
• Analytical mindset with problem-solving and process improvement focus.

Responsibilities

• Network engineering and troubleshooting, data cabling and systems administration in diverse software/hardware environments.
• Ensure infrastructure networking and computing systems remain available during production hours.
• Provide analytical and technical assistance for continuous IT solution improvements."],
• CoT_job_summary_short

Skills

Troubleshooting

Customer support

Analytical thinking

Communication

Tools

Windows Server

Linux OS

Enterprise software

Job description

Amazon Inc. is seeking an IT Support Engineer I to implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise applications across sites in a defined geographical area.

You will troubleshoot straightforward issues, work with management to improve IT solutions, and travel within your local region to support customers in multiple buildings.