Regional IT Support Associate II, Ops Tech

Amazon Inc.; Town of Cottage Grove (WI); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits Day 1

Paid parental leave

Casual dress code

Job summary

Amazon Operations Technology Solutions (OTS) is seeking an IT Support Associate II to support facilities in a defined geographical area. You will troubleshoot IT problems, assist in IT training, and work with the operations team to ensure fast, accurate service across multiple buildings and remote customers.

The role emphasizes hands-on IT support, learning new technologies, and travel within the local region to resolve issues and support customers as part of a dynamic Amazon Operations

Qualifications

• Experience in IT support and troubleshooting.
• Willingness to travel to local sites.

Responsibilities

• Allocating, maintaining, and troubleshooting IT equipment in Amazon Operations facilities.
• Handling support requests and procedures across the network.
• Assisting in training new hires.
• Traveling within your local or regional area to support customers.

Job description

Amazon Operations Technology Solutions (OTS) is seeking an IT Support Associate II to support facilities in a defined geographical area. You will troubleshoot IT problems, assist in IT training, and work with the operations team to ensure fast, accurate service across multiple buildings and remote customers.

The role emphasizes hands-on IT support, learning new technologies, and travel within the local region to resolve issues and support customers as part of a dynamic Amazon Operations