Regional Field Service Leader - Mid Central

Adaptec Solutions; Des Moines (IA); On-site; USD 125,000 - 140,000; Full time

Job summary

A leading field service provider is seeking a Field Operations Regional Manager for the Mid Central Region. You will lead logistics operations, manage a team of technicians, and drive a world-class customer experience. This role requires a minimum of five years of field service management experience and technical expertise in automated material handling systems. With up to 75% travel requirements, candidates should be based in the region. Strong leadership and communication skills are essential, along with a technical degree or equivalent experience.

Qualifications

• Minimum five years related industrial field service experience required.
• At least 2 years leading technical teams.
• Field based experience is strongly encouraged.

Responsibilities

• Lead day-to-day field operations ensuring high-quality service execution.
• Serve as the technical escalation point providing diagnostics and support.
• Maintain visibility into active service activities and responsibilities.

Skills

Field service operations understanding

Customer requirements awareness

Technician development skills

Proficiency in Microsoft Office

Deep technical knowledge of material handling equipment

Excellent communication skills

Strong analytical skills

Problem-solving skills

Education

Two-year technical degree in Automation Maintenance, Electrical Technology, Mechanical Technology

Tools

Microsoft Office

ERP systems

Job description

A leading field service provider is seeking a Field Operations Regional Manager for the Mid Central Region. You will lead logistics operations, manage a team of technicians, and drive a world-class customer experience. This role requires a minimum of five years of field service management experience and technical expertise in automated material handling systems. With up to 75% travel requirements, candidates should be based in the region. Strong leadership and communication skills are essential, along with a technical degree or equivalent experience.