Regional Dealer Success Manager - Retention & ROI

CarNow; Bear (DE); On-site; USD 70,000 - 95,000; Full time

Job summary

CarNow is seeking an Account Manager who will manage 75–120 dealer accounts, driving customer success and retention. You will collaborate with Implementation to ensure seamless onboarding, perform pre-live audits, and conduct in-person launch meetings with dealers to showcase the CarNow platform.

The role demands expert communication, a track record in automotive digital solutions, and strong relationship-building skills to maximize ROI and user engagement across a growing dealer network.

Qualifications

• High School Diploma or equivalent.
• Experience in automotive digital solutions is a plus.
• Strong communication and presentation skills are essential.

Responsibilities

• Provide in-person account management for 75–120 dealer accounts.
• Lead onboarding and pre-launch calls with Implementation team for smooth handoff.
• Conduct pre-live audits to confirm setup and launch readiness.

Skills

Automotive sales

Digital solutions

Communication

Presentation

Independent & team

Target-driven

Education

High School Diploma

Tools

CRM software

HubSpot CRM

Job description

CarNow is seeking an Account Manager who will manage 75–120 dealer accounts, driving customer success and retention. You will collaborate with Implementation to ensure seamless onboarding, perform pre-live audits, and conduct in-person launch meetings with dealers to showcase the CarNow platform.

The role demands expert communication, a track record in automotive digital solutions, and strong relationship-building skills to maximize ROI and user engagement across a growing dealer network.