Regional Account Manager — Remote Growth & Renewals

Carnegie-Learning; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Disability Insurance

Flexible work arrangements

Paid time off

Parental Leave

CL product access

Job summary

Carnegie Learning in Pittsburgh is seeking a Regional Account Manager to partner with Account Executives, manage client accounts, and drive renewals and growth across the region. You will qualify leads, coordinate proposals, and use Salesforce to track activities, deliver product demos, and support campaigns.

Join a collaborative team that strives to meet sales targets while reducing churn, with opportunities for professional development and meaningful impact on educators and students.

Qualifications

• Bachelor's degree in Business preferred.
• Five or more years of experience in a similar role.
• Excellent oral and written communication and customer service skills through a variety of medias and audiences.
• SalesForce.com experience preferred.
• Must thrive in a fast-paced, results-oriented and collaborative environment.
• Ability to think critically and consider all areas involved when problem solving, regardless of the size of the problem or issue.
• Efficient at time management and setting priorities.
• Proficiency with computers and programs including Microsoft Office Suite.

Responsibilities

• Partner with Account Executive(s) and RVP to meet and exceed monthly, quarterly and yearly sales goals.
• Qualify leads, generate opportunities and schedule presentations through discovery calls and product demonstrations.
• Achieve weekly, monthly and yearly metrics relating to opportunity generation, presentations scheduled, renewals and other sales related targets.
• Utilize Salesforce to conduct account research and generation, quoting, product availability and additional customer inquiries.
• Assist with and/or create narrative proposals within Salesforce.com.
• Monitor Samples, Pilots, and Gratis orders and communicate status updates/progress with Sales Operations Consultants.
• Develop strong relationships with current customers and continually provide status updates to ensure renewal.
• Attend product trainings and develop an understanding of our product offerings.
• Deliver webinars regarding product introductions and demonstrations that explain product offerings, features and benefits to increase new, add-on and renewal sales.
• Assist with sales projects as needed.
• Assist with campaign activities as defined.
• Escalate appropriate issues to sales leadership when necessary.
• Maintain Product & System Knowledge of SFDC, SalesLoft, Oracle and other sales tools.

Skills

Communication skills

Customer service

Time management

Problem solving

Education

Bachelor's degree in Business

Tools

Salesforce

SalesLoft

Oracle

Microsoft Office

Job description

Carnegie Learning in Pittsburgh is seeking a Regional Account Manager to partner with Account Executives, manage client accounts, and drive renewals and growth across the region. You will qualify leads, coordinate proposals, and use Salesforce to track activities, deliver product demos, and support campaigns.

Join a collaborative team that strives to meet sales targets while reducing churn, with opportunities for professional development and meaningful impact on educators and students.