Regional Account Leader — Logistics & Client Growth

SPS Health LLC; Holly Springs (NC); Sur place; USD 70 000 - 75 000; Plein temps

Résumé du poste

SPS Health LLC in the Charlotte, NC area is seeking a Regional Account Manager to drive success across the assigned territory. You will oversee the RAC team, manage driver performance, and ensure client satisfaction with regular face-to-face interactions.

The role requires located in the Charlotte, NC area, and involves travel up to 75% of the year; it is a full-time position based in the Holly Springs office with a focus on logistics and account management.

Qualifications

• Proven experience in account management and team leadership.
• Strong understanding of logistics operations and supply chain management.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in relevant software and technology, including logistics management systems.
• Strong organizational skills and attention to detail.
• CRM experience is a plus.

Responsabilités

• Lead and develop the Regional Account Coordinator team to ensure high performance.
• Maintain regular communication with RACs to sustain service levels.
• Conduct frequent on-site visits to support client relationships.
• Foster strong relationships with clients and address their needs promptly.
• Monitor driver performance and implement improvement strategies.
• Oversee invoicing and communicate route changes clearly.
• Analyze margins on territory accounts to maximize profitability.
• Coordinate with Client Services for business reviews and growth.

Connaissances

Account management

Team leadership

Logistics knowledge

Communication skills

Data analysis

CRM experience

MS Office (Outlook/Excel/PowerPoint)

Project management

Formation

High School Diploma or equivalent

Bachelor’s or Associate degree preferred

Outils

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

CRM software

Description du poste

SPS Health LLC in the Charlotte, NC area is seeking a Regional Account Manager to drive success across the assigned territory. You will oversee the RAC team, manage driver performance, and ensure client satisfaction with regular face-to-face interactions.

The role requires located in the Charlotte, NC area, and involves travel up to 75% of the year; it is a full-time position based in the Holly Springs office with a focus on logistics and account management.