Regional Account Growth Manager

The 20; Plano (AL); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA options

401(k) with match

Certification reimbursement

Advancement opportunities

Collaborative culture

Job summary

The 20 LLC, a nationwide MSP and growth platform, seeks an Account Manager to own client relationships across the US. You will drive adoption, gather insights, and coordinate with sales, training, and technical teams to ensure successful delivery of our technology solutions.

The role requires proactive communication, travel to client sites, and the ability to manage multiple accounts while achieving quotas. We value collaboration and customer-centric outcomes in a fast-paced environment.

Qualifications

• Proven work experience as an Account Manager or similar role.
• Ability to communicate, present and influence stakeholders at all levels.
• Familiar with CRM software and MS Office; can manage multiple clients.
• Experience handling accounts nationally with strong organization and follow-through.

Responsibilities

• Lead point of contact for customer account management; build long-lasting relationships.
• Drive client retention through relationship management and service excellence.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts and coordinate internal teams.
• Ensure timely delivery of solutions aligned to customer needs and objectives.
• Forecast and track key account metrics and prepare status reports.
• Collaborate with sales, training, onboarding, and technical teams to grow opportunities.
• Travel to client sites as needed for outreach and trade shows.

Skills

Account management

Client relationships

CRM proficiency

Sales forecasting

Presentation skills

Communication

Education

BA/BS in Business Administration

Tools

Salesforce

Zoho CRM

HubSpot

MS Office

Job description

The 20 LLC, a nationwide MSP and growth platform, seeks an Account Manager to own client relationships across the US. You will drive adoption, gather insights, and coordinate with sales, training, and technical teams to ensure successful delivery of our technology solutions.

The role requires proactive communication, travel to client sites, and the ability to manage multiple accounts while achieving quotas. We value collaboration and customer-centric outcomes in a fast-paced environment.