Refugee Resettlement Case Manager

International Rescue Committee; Wichita (KS); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Sick days

US holidays

PTO 20-25 days

Medical insurance

Dental

Vision

FSA

401(k)/403(b)

EAP

Job summary

The International Rescue Committee (IRC) Wichita office seeks a Caseworker to provide trauma‑informed services to refugees and immigrants, helping them achieve client self‑sufficiency. You will collaborate with clients, colleagues, and external partners to develop service plans across financial, medical, social, and vocational areas.

Responsibilities include intake, SMART goal setting, direct financial assistance, benefits referrals, housing support, and documenting interactions.

Qualifications

• Fluent English, both spoken and written; proficiency in client languages desired.
• Bachelor’s degree in social work or related field preferred.
• Minimum 2 years’ experience in human services; refugee/immigrant experience preferred.
• Ability to learn and navigate database systems (IRIS, ETO) and build partnerships.

Responsibilities

• Coordinate pre- and post-arrival services ensuring client essentials (housing, food, medical care, transportation).
• Conduct intake assessments to identify client needs.
• Develop individualized self-sufficiency plans with SMART goals.
• Provide services including financial assistance, benefits applications, referrals, and housing.
• Monitor progress and align resources with program requirements.
• Assist with housing setups and initial medical appointments.
• Document client interactions and input data for reporting.
• Collaborate with coworkers and external partners; build service-provider relationships.

Skills

Fluent English

Microsoft Office

IRIS knowledge

ETO knowledge

Relationship building

Multicultural communication

Problem solving

Education

Bachelor’s degree in social work

Tools

IRIS

ETO

Job description

The International Rescue Committee (IRC) Wichita office seeks a Caseworker to provide trauma‑informed services to refugees and immigrants, helping them achieve client self‑sufficiency. You will collaborate with clients, colleagues, and external partners to develop service plans across financial, medical, social, and vocational areas.

Responsibilities include intake, SMART goal setting, direct financial assistance, benefits referrals, housing support, and documenting interactions.