Refugee Caseworker: Trauma-Informed Support & Access

Hiiraan Online Inc.; Tucson (AZ); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental

Vision

Job summary

The International Rescue Committee (IRC) in Tucson, AZ is hiring a hybrid Caseworker to support recently arrived refugees and other immigrants. The role emphasizes trauma-informed, client-centered services and requires coordination with clients, internal teams, and external partners to meet immediate needs and support self-sufficiency.

The successful candidate will conduct intake assessments, develop individualized plans, manage casework and documentation, and navigate program requirements while

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Experience providing casework, pre-arrival, or intensive case management services preferred.
• Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.

Responsibilities

• Coordinate timely pre- and post-arrival services to ensure clients have access to housing, food, medical care, transportation, and community orientation.
• Conduct housing set-ups, airport pick-ups, home visits, grocery and public transportation orientation, and other field-based services to address immediate client needs.
• Provide ongoing case management through direct services, referrals, advocacy, and coordination with internal and external service providers.
• Monitor client progress toward established goals, identify barriers, and adjust service plans as needed.
• Document all client interactions accurately and in compliance with program requirements; enter and maintain client data in required databases and tracking tools.

Skills

Trauma-informed

Client-centered

English proficiency

Bilingual (Spanish)

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) in Tucson, AZ is hiring a hybrid Caseworker to support recently arrived refugees and other immigrants. The role emphasizes trauma-informed, client-centered services and requires coordination with clients, internal teams, and external partners to meet immediate needs and support self-sufficiency.

The successful candidate will conduct intake assessments, develop individualized plans, manage casework and documentation, and navigate program requirements while