Recruitment Operations Specialist I

Allegis Group Services, Inc.

Northern (KY)

Hybrid

USD 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) Retirement Plan

Life Insurance

Disability insurance

Tuition Assistance

Time Off/Leave (PTO)

Job summary

Allegis Global Solutions seeks a Program Specialist I to build and maintain relationships with Hiring Managers and manage the full lifecycle of requisitions, from intake and sourcing to onboarding, worker assignments, time/expense recording, offboarding and reporting. As a talent advisor, coordinate with clients and suppliers to ensure timely delivery of quality talent.

You will support multiple programs, maintain data integrity, and drive service levels across North American locations, while

Qualifications

University degree preferred or applicable experience.
Experience in high volume coordination activities.
At least 1 year of customer service experience.
Excellent verbal and written communications.
Ability to work in a dynamic environment that changes daily.
Strong analytical and problem solving skills.
Strong documentation and follow up skills.
Strong time management and organization.

Responsibilities

Assist client managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing.
Prepare insightful questions for requirement intake sessions to gather detailed job descriptions.
Document intake conversations in appropriate databases (VMS, AGS360).
Use reports to manage open requirements and advise on status and supplier sourcing.
Agree with Hiring Managers on expectations, timelines, feedback and roles.
Coach and oversee performance of participating staffing suppliers.
Document client/supplier issues and track resolution in CRM systems.
Monitor SLA, requisition aging, invoicing, time/expense entry and vendor compliance.
Maintain monthly activity and performance reports.
Interact with clients, vendors, contract personnel and partners via face-to-face, email and phone.
Assist with worker assignment management to improve data integrity.
Coordinate with managers, vendors and security to complete paperwork before/during/after assignments.
Ensure work orders close in the system with finish reasons and notify departments as needed.
Assist with collection of company assets from vendors (laptops, badges, etc.).
Monitor time and expense entries for timely approvals by hiring managers.
Maintain timely communications with vendors to avoid onboarding delays.
Log all client and vendor inquiries into Salesforce.com.