Recruitment Operations Specialist I

Allegis Group Services, Inc.; Arizona; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability

HSA & DCFSA

Tuition Assistance

Paid Time Off

Job summary

Allegis Global Solutions (AGS) is hiring a Program Specialist I to manage full lifecycle requisitions, coordinate with Hiring Managers, and optimize supplier performance. You will act as a talent advisor to ensure timely, high-quality candidate delivery across client projects.

The role requires excellent communication, strong organization, and the ability to work in a dynamic, fast-paced environment across multiple teams and vendors.

Qualifications

• University degree preferred or applicable experience.
• Experience in high-volume coordination activities.
• At least 1 year of any customer service industry experience.
• Client hiring manager/supplier facing.
• Excellent verbal and written communications.
• Ability to work in a dynamic environment that changes from day to day.
• Strong analytical and problem solving skills.
• Strong documentation and follow up skills.
• Strong time management.
• Strong organization skills and attention to detail.
• Knowledge of MS Office (Excel, Word, PPT) and PC skills.
• Able to work independently with some direction.
• Customer Focused.

Responsibilities

• Assist client managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers to gather detailed job descriptions.
• Document requirement intake conversations in appropriate database (VMS, AGS360).
• Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process.
• Coach, manage and oversee performance of participating staffing suppliers.
• Document client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system.
• Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners.
• Assist with worker assignment management to improve data integrity.
• Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments.
• Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified.
• Assist with the collection of company assets from vendors (laptop, badges, etc.).
• Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines.
• Log all client and vendor inquiries into Salesforce.com

Skills

Customer service

Verbal and written communication

Analytical skills

Time management

Organization

MS Office

Independent work

Detail oriented

Problem solving

Client facing

Documentation

Education

University degree or applicable experience

Job description

Allegis Global Solutions (AGS) is hiring a Program Specialist I to manage full lifecycle requisitions, coordinate with Hiring Managers, and optimize supplier performance. You will act as a talent advisor to ensure timely, high-quality candidate delivery across client projects.

The role requires excellent communication, strong organization, and the ability to work in a dynamic, fast-paced environment across multiple teams and vendors.