Records & Enrollment Specialist — Elevate Student Experience

Alabama-A; Normal (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Alabama-A seeks a Records and Enrollment Specialist to maintain student records and support the AAMU community. The role requires handling inquiries, resolving issues, and ensuring confidentiality of student data within the SIS.

You'll collaborate with staff across offices to verify enrollment status, process course changes, and respond to records requests, while upholding FERPA standards.

Qualifications

• Bachelor’s degree required.
• Experience with student information systems (SIS) preferred.
• Proficiency in Microsoft Office and administrative software.
• Familiarity with FERPA privacy requirements.

Responsibilities

• Maintain and update student records in the SIS with accuracy.
• Process enrollment changes, adds/drops, and verify enrollment status.
• Respond to records requests in compliance with policies.
• Collaborate with deans, faculty, advisors, and staff to resolve records issues.
• Document processes and participate in system testing.

Skills

SIS experience

MS Office

Administrative software

Communication skills

Organizational skills

Attention to detail

Education

Bachelor’s Degree

Job description

Alabama-A seeks a Records and Enrollment Specialist to maintain student records and support the AAMU community. The role requires handling inquiries, resolving issues, and ensuring confidentiality of student data within the SIS.

You'll collaborate with staff across offices to verify enrollment status, process course changes, and respond to records requests, while upholding FERPA standards.