Receptionist - Student Services

Sylvania; Independence (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

Sylvania in Independence, Kansas is seeking a dedicated Receptionist for Student Services. This role requires maintaining communication within the school, answering phones, and assisting students. Responsibilities include providing organized support, coordinating ceremonies, and maintaining confidentiality. Ideal candidates will demonstrate teamwork and professionalism. This position focuses on delivering effective student services and liaising between students and faculty. Join us to nurture a supportive school environment.

Responsibilities

• Maintain knowledge about the school program.
• Act as a liaison between administration and faculty.
• Answer phones and screen calls.
• Assist students with their needs before, during, and after school.

Job description

JOB DESCRIPTION

RECEPTIONIST - STUDENT SERVICES

REPORTS TO: Deans of Students

TERMS: 205 Days

PERFORMANCE RESPONSIBILITIES

Essential Job Duties and Responsibilities

• Acquire and maintain a knowledgeable base of information concerning the entire school program.
• Act as a primary liaison between the HSE High School administration and faculty with the school community.
• Provide well‑organized and accurate work.
• Update student permissions in Enriching Students.
• Assist with coordination of Heart of a Lion ceremony and reception.
• Assist with monitoring and maintenance of Senior Flex.
• Coordinate FYIMentoring program.
• Pull D/F list and communicate with admin.
• Assist with administration of MTSS process.

Communication

• Answer phones, take messages and screen/direct calls to the appropriate counseling office staff.
• Use language correctly and effectively.
• Answer student questions and assist students with needs before, during and after school.
• Maintain confidentiality as required and appropriate.
• Demonstrate an openness to discuss suggestions.
• Record and handle any threatening calls that pertain to the school or its population (i.e., bomb threats, etc.).
• Deliver personal/urgent messages for students to classrooms by delivery from student aides.
• Communicate by radio to administrators, custodians and the school nurse when appropriate.

Office Organization

• Notify office manager about office equipment and building repairs and telephone equipment and service problems.
• Make efficient use of time and resources available.
• Demonstrate a willingness to assist and work cooperatively with all HSE High School colleagues from all divisions.
• Oversee distribution of student passes.

PERSONAL AND PROFESSIONAL RESPONSIBILITIES

• Nurture a positive relationship with super‑ordinates, subordinates and peers.
• Demonstrate respect for super‑ordinates, subordinates and peers.
• Support corporation decisions and direction relative to matters of policy and administrative directives. Work as a team player.
• Demonstrate ability to deal with sensitive issues in a tactful and professional manner.
• Address concerns and offer suggestions in an appropriate and confidential manner.