Receptionist

Swedish Institute Inc; New York (NY); On-site; USD 38,000 - 45,000; Full time

Job summary

Swedish Institute Inc in New York, NY is seeking a friendly, professional front desk coordinator to greet guests, support prospective students, and maintain a welcoming lobby. You will handle calls, assist with enrollment paperwork, data entry, mail, and events while presenting a professional appearance in business casual attire.

The role emphasizes strong communication, teamwork with staff across departments, and a courteous, proactive approach to daily office operations.

Qualifications

• Knowledge of computerized information systems.
• Excellent interpersonal skills.
• Self-motivated and proactive.
• Strong written and verbal communication skills.
• Ability to work collaboratively with diverse people.

Responsibilities

• Greet guests and direct them to the proper department or employee.
• Assist with greeting prospective students and directing them to representatives.
• Answer and direct incoming calls, taking messages.
• Perform data entry to maintain prospective/student records.
• Process enrollment paperwork and obtain high school transcripts when requested.
• Assist with folding, stuffing mailings, and handling mail.
• Participate in college events to greet and check in participants.
• Perform other front desk duties and special projects as assigned.

Skills

Computerized information systems

Interpersonal skills

Self-motivated

Written communication

Collaborative work

Job description

Description

Responsible for portraying a pleasant and positive attitude to all prospective students and guests of the college. Maintain the efficient operation of the front desk and lobby of the college.

Essential Responsibilities

• Greet guests and direct them to the proper department or employee.
• Assist in greeting all prospective students; have them complete the Career Interview Sheet and direct them to the appropriate Representative.
• Ability to interact professionally with all guests and employees at the college.
• Business casual dress and professional appearance required
• Assist with answering and directing all incoming calls, taking messages
• Perform data entry where applicable to maintain prospective/ student records.
• Administer and score college entrances test and inform Representative of the score.
• Assist with folding and stuffing of large mailings.
• Receive incoming orders/packages
• Deliver interoffice mail (if applicable)
• Prepare outgoing mail, packages, and inter-office mail for post office pick-up.
• Deliver and sort incoming mail to appropriate personnel, if necessary.
• Process enrollment paperwork as requested.
• Assist in obtaining High School Transcripts
• Participate in college events to greet and check in student participants.
• Perform other work-related duties and special projects as assigned.

Requirements

Qualifications:

• Knowledge of computerized information systems.
• Excellent interpersonal skills.
• Strongly self-motivated.
• Effective written and interpersonal communication skills
• Ability to work collaboratively with a wide range of people (i.e., students, colleagues, faculty, university leadership, the general public)