Receptionist - State Farm Agent Team Member

Talentify; Town of Irondequoit (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent Dominic Agostini is seeking a Receptionist - State Farm Agent Team Member to join the office in Town of Irondequoit. The ideal candidate is organized, detail-oriented and capable of handling front-desk tasks with professionalism.

You will greet customers, manage appointments, maintain records, and support sales conversations while delivering outstanding service and contributing to a positive workplace culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

MS Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

At our agency, work-life balance is a top priority. As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families.

We’re also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, it’s simply about having fun together - whether that’s catching a movie, going to a baseball game, or enjoying time outside the office.

One of the unique perks of working here is our "Let’s Make A Deal" promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and more-making success both motivating and rewarding.

We are consistently ranked among the top three insurance agencies in Rochester, and we’re committed to fostering a culture of growth, professionalism, and winning together as a team.

ROLE DESCRIPTION:

Dominic Agostini - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.