Receptionist - State Farm Agent Team Member

Talentify; Souderton (Montgomery County); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Hiring bonus up to $1000

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard D'Antonio - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency in the Souderton area. The role emphasizes strong organization, customer interactions, and accurate record keeping while supporting the team in daily administrative tasks.

The ideal candidate thrives in a friendly, growth-oriented office culture and is comfortable discussing insurance options with clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Able to organize tasks and multitask effectively.
• Comfortable discussing insurance options with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage customers in conversations about insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus up to $1000
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 after previously working for another State Farm agent. That experience gave me a strong foundation in the industry and reinforced my passion for helping people protect what matters most while building meaningful relationships within the community.

I graduated from Shippensburg University with a degree in Finance. My wife and I have five children, and family is a huge part of my life. Outside of work, you'll usually find us attending our kids' sporting events, swimming at the local pool, hiking nearby trails, or simply spending time together.

Giving back to the community is incredibly important to me. I serve as President of the Souderton Area Youth Wrestling Association and am proud to support local youth sports programs throughout the area. If there's an opportunity to help local kids and families, chances are we're involved.

Our agency currently has three team members and continues to grow. We offer 15 days of PTO, a health insurance stipend, profit-sharing opportunities, and a strong commitment to work-life balance. I believe that when people feel supported both professionally and personally, they are able to do their best work.

Our office culture is friendly, laid-back, and growth-oriented. We work hard, have fun, participate in community events together, and celebrate milestones as a team. I'm looking for someone who is motivated, coachable, and enjoys working with others in a positive environment. If you're looking for a place where relationships matter, growth is encouraged, and your contributions are valued, I'd love to connect with you.

ROLE DESCRIPTION:

Richard D'Antonio - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.