Receptionist - State Farm Agent Team Member

Gialanella Ins and Fin Svc Inc; Zelienople (Butler County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Gialanella - State Farm Agent is seeking a dynamic Receptionist - State Farm Agent Team Member to greet clients, manage schedules, and handle inquiries with a focus on customer service and sales opportunities.

The ideal candidate will have receptionist or customer service experience, strong communication skills, and proficiency with Microsoft Office and CRM systems. This role offers growth potential and a supportive team atmosphere.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organizational and multitasking skills.
• Able to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in October 2024 after spending several years as a team member with State Farm. Prior to insurance, I worked in sales, which helped shape the competitive and customer-focused mindset I bring into the agency today.

Our agency offers unlimited PTO, free snacks and coffee, an Aspirant program, professional and personal development opportunities, Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. We’re committed to helping team members grow both personally and professionally.

Our culture is close-knit, energetic, and growth-focused. I’m looking for someone who is self-motivated, determined, hardworking, and driven to succeed. The ideal candidate has a strong sales personality, great character, and the initiative to take ownership of their success. If you’re looking for an opportunity to grow with a new and ambitious agency while being part of a supportive team environment, this could be a great fit for you.

ROLE DESCRIPTION:

Ben Gialanella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.