Receptionist - State Farm Agent Team Member

Talentify; The Woodlands (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jared Dolan - State Farm Agent is seeking a Receptionist to join our friendly office and be an integral part of a small team dedicated to delivering exceptional customer service. You will greet customers in person and by phone, manage appointments, and help maintain accurate client records.

The ideal candidate is highly organized, customer-focused, and comfortable with sales conversations. We offer training, growth opportunities, a positive culture, and a flexible schedule to support work-life

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve been a State Farm agent since 2011 and spent three years as a team member before opening my own agency, giving me a strong foundation in both customer service and team development. Today, we’re a team of six focused on growth, support, and delivering a great experience for our customers.

I earned my marketing degree from McNeese State and have been married for 13 years. My wife and I have three boys who keep life busy and fun. I stay actively involved in my church and participate in many neighborhood and community events.

For our team, we offer health insurance, PTO, life insurance, a retirement plan, bonuses, and travel opportunities.

Our office culture is positive, supportive, and team-oriented. We like to have fun, avoid micromanaging, and truly root for each other’s success. We’re looking for someone who brings a great attitude, strong work ethic, and is coachable - someone who is positive, motivated, and ready to grow as part of a team that supports one another.

ROLE DESCRIPTION:

Jared Dolan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.