Receptionist - State Farm Agent Team Member

Talentify; Hasbrouck Heights (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Frank Petronella is seeking a dynamic Receptionist - State Farm Agent Team Member to join our friendly office. You will welcome clients, manage calls, appointments, and basic records, creating a welcoming, organized front-office experience.

We value a strong work ethic, willingness to learn, and good communication. Sales conversations are part of the role, but training is provided. We offer growth opportunities, health benefits, a Simple IRA, and a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

CRM systems

Microsoft Office

Spanish bilingual

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2015 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, and as a third-generation agent, insurance has always been a part of my life. I graduated from Rutgers University and enjoy spending time with my wife and children, staying active through fitness, and being outdoors.

Community involvement is important to me, and our agency regularly participates in local events and charitable initiatives. We also believe in creating a rewarding workplace by offering PTO, health benefits, a Simple IRA, licensing reimbursement, team outings, bonus opportunities, and even the chance to earn early Fridays based on performance.

Our culture combines a strong work-life balance with high performance. We work hard, support one another, and genuinely enjoy spending time together as a team. I'm looking for someone who has a great attitude, fits well within a team environment, and is motivated to succeed. Sales experience isn't required—I can teach the skills. What matters most is a strong work ethic, a willingness to learn, and a genuine desire to help customers.

ROLE DESCRIPTION

Frank Petronella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.