Receptionist - State Farm Agent Team Member

Charles Giordano; Germantown (TN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Charles Giordano - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, scheduling appointments, maintaining records, and supporting ongoing office tasks in a collaborative, results-driven environment.

The ideal candidate has previous receptionist or customer service experience, strong communication and organizational skills, and comfort with sales conversations to identify insurance opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ABOUT OUR AGENCY:

With over 43 years as a State Farm agent, I’ve built a stable, experienced agency focused on consistency, service, and long-term success. Our team of three works closely together to support our customers and keep the office running efficiently.

For our team, we offer a strong focus on work-life balance, PTO and paid holidays, training and development, and profit-sharing bonus opportunities.

Our office culture is straightforward, team-oriented, and results-driven. We’re looking for a true go-getter, someone who is goal-oriented, dependable, and willing to step in and get the job done. The ideal candidate is a team player who takes initiative and is committed to contributing wherever needed to help the team succeed.

ROLE DESCRIPTION:

Charles Giordano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.