Receptionist - State Farm Agent Team Member

Talentify; Coraopolis (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a dynamic receptionist to join our team. The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage appointments, and support daily office operations while identifying opportunities to offer insurance options. This role emphasizes excellent customer service, effective communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency on November 1, 2024, and currently have one team member — but we’re growing and looking for passionate, motivated individuals who want to make a difference. I graduated from Robert Morris University with a degree in finance and chose to become a State Farm agent to help people protect what matters most while building long-term relationships within the community.

I’m a former college athlete and went through the Aspirant Program before becoming an agent myself, which gave me a strong foundation in leadership, goal-setting, and building a winning team. Our office is high energy and upbeat — we work hard to hit our goals, and once we do, we make sure to celebrate those wins together.

Community involvement is a big part of who we are. We proudly support the local humane society and youth sports programs, giving back to causes that truly matter close to home.

If you’re hardworking, empathetic, and love connecting with people, this is the kind of place where you can build a rewarding career, grow your skills, and be part of a team that knows how to work — and have a good time doing it.

ROLE DESCRIPTION

Christian Sepos - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.