Receptionist - State Farm Agent Team Member

Talentify; Fremont Township (MI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Kaminski - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage schedules, handle inquiries, and support insurance sales conversations with a friendly, professional presence.

The ideal candidate is organized, detail-oriented, and motivated to learn the insurance industry while delivering excellent customer service and maintaining accurate records in our CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2021 and currently lead a team of seven. My path to agency ownership was shaped by a life-changing experience. In 2008, I was involved in a serious head-on accident that forced me to completely rebuild my life. Going through that experience without feeling adequately prepared gave me a new appreciation for the importance of helping people protect themselves and their families from the unexpected.

Insurance also has deep roots in our family - my father-in-law was an insurance agent, and my wife’s grandfather was a State Farm agent. I attended Grand Valley State University and Davenport University, and today my wife and I live on a farm with our three kids, ages 15, 13, and 3.

Giving back is important to us, and our agency enjoys supporting our local community whenever opportunities arise.

Our agency offers a Simple IRA retirement plan, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to have the support they need to build successful careers while also creating a great life outside of work.

Our culture is laid-back, family-oriented, and performance-driven. I genuinely view my team as family, we spend a significant part of our lives together, so I want this to be a place where people enjoy coming to work while still pushing themselves to perform at their best. I’m looking for someone who is motivated, positive, driven, and coachable. If you want more for yourself and your family and are willing to work and grow toward it, we’d love to meet you.

ROLE DESCRIPTION

John Kaminski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.