Receptionist-Info Record Clerk

Biogensys; Inverness (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Biogensys is seeking a Receptionist-Info Record Clerk in Inverness, FL to provide frontline customer service and administrative support within the Service Center. The role involves answering inquiries, directing calls, handling mail, and assisting with employee interviews in a professional office setting.

The successful candidate will maintain a courteous appearance, manage mail room processes, and ensure smooth daily operations from 8:00 AM to 5:00 PM, Monday through Friday, in a client-facing

Qualifications

• English speaking and comprehension required.
• Proficient with standard office equipment and postage machine.
• Prolonged professional office tenure preferred.
• Customer-facing experience in a professional environment.
• Professional appearance and courteous conduct.
• Experience with mail room processes and machines.
• Experience assisting with employee interviews.
• Familiarity with Share Drive for document access.
• Experience with supply management and inventory control.

Responsibilities

• Answer incoming calls.
• Greet visitors and direct inquiries to the right person.
• Handle and deliver mail and manage postage.
• Tidy up play room after use.
• Prepare closure letters as needed.
• File cases and manage forms.
• Use Share Drive for form access and filing.
• Assist with employee interviews when needed.
• Receive and organize supplies in the supply room.
• Replenish copier paper and related supplies.
• Deliver faxes at day end.
• Empty recycle boxes on Tue and Fri.

Skills

English language

Office equipment

Professional demeanor

Customer service

Mail room processes

Share Drive

Employee interviews

Supply management

Fax/ copier/ postage

Tools

Postage machine

Copier

Fax machine

Job description

We are hiring a Receptionist-Info Record Clerk for one of our clients in Inverness, FL.

Job Description

DCF Family Safety Receptionist to work in the Service Center assisting customers. DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.

• Answer Incoming Calls
• Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Blue Book (keep stocked)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)

Skills Required

• Ability to speak and understand English
• Ability to use office equipment, postage machine, copier, fax machine
• Strong job tenure in professional office environment
• Experience with customer facing customer service in a professional environment
• Professional appearance and courteous to customers
• Experience in mail room processes and machines
• Experience assisting with employee interviews
• Experience with supply management
• Experience using Share Drive

Work Hours

• Monday to Friday
• 8:00 AM to 5:00 PM

About Us

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. Thank you.