Receptionist-Info Record Clerk - Urgent Need

MillenniumSoft Inc; Inverness (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Millenniumsoft is seeking a Receptionist-Info Record Clerk at the Inverness, FL site. The role handles front desk duties, customer support, and light administrative tasks in a contractual engagement.

Responsibilities include answering calls, assisting clients, processing mail and forms, and supporting interview processes. The position requires English proficiency, office experience, and proximity to the work location.

Qualifications

• Ability to speak and understand English.
• Work experience in professional office environment – 2 years.
• Experience with customer facing customer service in a professional office environment – 1 year.
• Ability to use office equipment, postage machine, copier, fax machine.
• Professional appearance and courteous to customers.
• Experience in mail room processes and machines.
• Lives within 30 miles of work location.

Responsibilities

• Answer door and assist clients/families that come to the office.
• Answer incoming calls and manage phones.
• Handle mail delivery and postage processing.
• Tidy up Play Room (when used).
• Prepare closure letters and file cases.
• Process forms and use the Share Drive.
• Assist with employee interviews.
• Receive supply deliveries and organize the supply room.
• Deliver faxes at end of day.
• Replenish copier paper and empty recycle boxes on schedule.

Skills

English fluency

Office reception experience

Customer service

Mail room processes

Office equipment proficiency

Residency within 30 miles

Tools

Postage machine

Copier

Fax machine

Share Drive

Job description

Title/Role: Receptionist-Info Record Clerk

Worksite Address: 403 W. Highland Blvd Inverness, FL 34452 Duration: 7 Months

Title/Role: Receptionist-Info Record Clerk Worksite Address: 403 W. Highland Blvd Inverness, FL 34452 Duration: 7 Months
Pay Rate: $15/hr
Engagement Type: Contract

Job Short Description

• DCF Family Safety Receptionist to work in the Service Center assisting customers.

Job Complete Description

• DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints.
• Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints.
• Complete follow up customer inquiries as necessary.

Answer Incoming Calls

• Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery - Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)

Skills Required

• Ability to speak and understand English
• Work experience in professional office environment - 2 years
• Experience with customer facing customer service in a professional office environment - 1 years
• Ability to use office equipment, postage machine, copier, fax machine
• Professional appearance and courteous to customers
• Experience in mail room processes and machines
• Lives within 30 miles of work location

Skills Highly Desired

• Experience assisting with employee interviews
• Experience with supply management
• Previous experience working for the State of Florida

Skills Desired

• Experience using Share Drive