Receptionist-Info Record Clerk

Millenniumsoft; Inverness (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Millenniumsoft seeks a Receptionist-Info Record Clerk to support the DCF Family Safety operations in Inverness, FL. The role provides administrative assistance for Child Protection and Children's Legal Services, handling inquiries and complaints at the Service Centre.

The position requires strong office experience, customer-service focus, and comfort with filing, mail handling, and share-drive coordination. This is a contract assignment with on-site duties at 403 W. Highland Blvd.

Qualifications

• 2 years of tenure in a professional office environment
• 1 year of customer-facing customer service experience
• Experience in mailroom processes and machines highly desired
• Experience assisting with employee interviews highly desired
• Experience with supply management highly desired
• Experience using Share Drive highly desired

Responsibilities

• Answer incoming calls
• Answer door and assist clients/families visiting the office
• Handle outgoing/incoming mail delivery via postage machine
• Tidy up play room (when used)
• Prepare closure letters
• Perform case filing
• Manage forms using Share Drive
• Assist with employee interviews
• Accept supply deliveries and stock supply room
• Keep Blue Book stocked

Skills

Office equipment operation

Customer service

Administrative support

Professional communication

Tools

Share Drive

Postage machine

Job description

Title/Role: FL-DCF-Inverness- Receptionist-Info Record Clerk

Worksite Address: 403 W. Highland Blvd Inverness, FL 34452

CAI Contract Manager (CAI Use Only): Sherry Mellow

Engagement Type: Contract

Pay Rate: $15.00/hr

Job Summary

DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services, handling inquiries, questions, and customer complaints within the Service Centre. Roles & Responsibilities

• Answer incoming calls
• Answer door and assist clients/families visiting the office
• Handle outgoing/incoming mail delivery via postage machine
• Tidy up play room (when used)
• Prepare closure letters
• Perform case filing
• Manage forms using Share Drive
• Assist with employee interviews
• Accept supply deliveries and stock supply room
• Keep Blue Book stocked

Experience

• Strong job tenure in a professional office environment 2 years
• Customer-facing customer service experience in a professional environment 1 year
• Experience in mail room processes and machines highly desired
• Experience assisting with employee interviews highly desired
• Experience with supply management highly desired
• Experience using Share Drive highly desired

Key Skills

• Office equipment operation (postage machine, copier, fax machine)
• Customer service and complaint resolution
• Administrative support and filing
• Professional, courteous communication