Receptionist

Nleague Services Inc.; Inverness (FL); Vor Ort; USD 28.000 - 34.000; Vollzeit

Zusammenfassung

Nleague Services Inc. is seeking a DCF-focused Receptionist / Info Record Clerk in Inverness, FL. The role involves greet visitors, answer calls, route inquiries, and perform essential clerical tasks in a government services environment.

The position requires professional presentation, English proficiency, and experience with mail and office equipment. Local travel within 30 miles is considered for closings and deliveries.

Qualifikationen

• English proficiency to communicate with customers and staff.
• Experience in a professional office environment handling routine tasks.
• Customer-facing service experience in a professional setting.
• Familiarity with mailroom processes and using office machines.

Aufgaben

• Greet and assist visitors at the front desk.
• Answer incoming calls and route inquiries appropriately.
• Direct inquiries and referrals to the correct person or office.
• Manage mail, deliveries, and fax/copy equipment as needed.
• Assist with basic clerical tasks including filing and forms handling.
• Support with employee interview setup and supply management.

Kenntnisse

English proficiency

Office experience

Customer service

Mail room knowledge

Office equipment

Professional appearance

Jobbeschreibung

Job ID: 815147

Client: FL-DCF

Position: Inverness-Receptionist-Info Record Clerk

Location: 403 W. Highland Blvd, Inverness, FL 34452

Duration: 6+ Months (Possibility of Extension)

• DCF Family Safety Receptionist to work in the Service Center assisting customers.
• DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints.
• Refer calls or in person inquiries to the proper person, office, or resource requested.
• Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
  
• Answer Incoming Calls
• Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)

Requires skills:

• Ability to speak and understand English
• Work experience in professional office environment
• Experience with customer facing customer service in a professional office environment
• Ability to use office equipment, postage machine, copier, fax machine
• Professional appearance and courteous to customers
• Experience in mail room processes and machines
• Lives within 30 miles of work location
• Experience assisting with employee interviews
• Experience with supply management
• Previous experience working for the State of Florida
• Experience using Share Drive