Receptionist & Client Concierge - Tax Office Seasonal

H&R Block, Inc.; Delaware (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Columbus, OH. You will greet clients, manage check-in, handle scheduling, and support daily office operations alongside tax professionals. The role emphasizes a client-first approach and professional presentation.

Work hours include evenings and weekends during tax season, with in-person duties and potential growth into tax preparation or office leadership through training and support.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Columbus, OH. You will greet clients, manage check-in, handle scheduling, and support daily office operations alongside tax professionals. The role emphasizes a client-first approach and professional presentation.

Work hours include evenings and weekends during tax season, with in-person duties and potential growth into tax preparation or office leadership through training and support.