Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Baltimore (OH); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Columbus, OH, seeks a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will coordinate scheduling, assist clients with paperwork, and work closely with tax professionals to ensure a smooth experience during tax season.

The role offers evenings and weekends as needed, with training provided. This position is a non-remote, in-person opportunity at our local office, designed as a stepping stone into broader

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Proficiency with basic computer programs.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain orderly, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Multitasking

Communication

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. in Columbus, OH, seeks a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You will coordinate scheduling, assist clients with paperwork, and work closely with tax professionals to ensure a smooth experience during tax season.

The role offers evenings and weekends as needed, with training provided. This position is a non-remote, in-person opportunity at our local office, designed as a stepping stone into broader