Receptionist

East Memphis Pet Hospital; Memphis, Northern (TN, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

East Memphis Pet Hospital in Memphis, TN is seeking a friendly Veterinary Receptionist to join our caring team. You will be the first contact for clients, schedule appointments, manage invoicing, and ensure a welcoming lobby environment.

The role requires empathy for animals and humans, strong organization, multitasking, and clear communication. Training provided, with opportunities to grow in a busy small-animal clinic.

Qualifications

• Knowledge of animal behavior and handling essential.
• Strong organizational and documentation skills.
• Demonstrated empathy toward clients and their pets.
• Comfort with medical terminology and basic office tech.
• Ability to multitask in a fast-paced clinic.

Responsibilities

• Schedule appointments for well, sick, and surgical visits.
• Issue invoices and process payments from clients.
• Keep lobby clean and organized at all times.
• Greet and welcome each patient and client entering the clinic.
• Answer phone calls and respond to emails promptly.
• Maintain accurate records and coordinate with team.

Skills

Knowledge of animal behavior

Animal husbandry

Love of animals

Documentation skills

Analyzing information

Clinical skills

Use of medical technologies

Attention to detail

Patience

Verbal communication

Technical understanding

Job description

Description

Come join our team at East Memphis Pet Hospital. From the moment clients walk in, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Veterinary Receptionist duties include:

• Scheduling appointments for well, sick and surgical appointments
• Issuing invoices and receiving payments after appointments
• Ensure lobby area remains clean and organized at all times
• Able to demonstrate both care and empathy to human and animal clients
• Greeting and welcoming Each patient as they enter the clinic
• Answering telephone calls and returning e-mails
• Excellent organizational, time management, and multitasking abilities are required

Requirements

• Knowledge of animal behavior
• Animal husbandry
• Love of animals
• Documentation skills
• Analyzing information
• Clinical skills
• Use of medical technologies
• Attention to detail
• Patience
• Verbal communication
• Technical understanding