Customer Service/Receptionist

Paris Mountain Animal Hospital, LLC; Greenville, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Paris Mountain Animal Hospital, LLC invites you to join our team as a Veterinary Receptionist at our brand-new Greenville, South Carolina location. You will warmly greet clients and their pets, schedule various appointments, handle invoices, and keep the lobby welcoming and organized.

Your empathy and communication will help build lasting relationships with clients and their pets. We value patient and animal care, strong organizational skills, and a friendly, professional demeanor to ensure

Qualifications

• Knowledge of animal behavior.
• Animal husbandry.
• Love of animals.
• Documentation skills.
• Analyzing information.
• Clinical skills.
• Use of medical technologies.
• Attention to detail.
• Patience
• Verbal communication.

Responsibilities

• Schedule appointments for well, sick, and surgical visits.
• Issue invoices and collect payments after appointments.
• Keep the lobby clean and organized at all times.
• Demonstrate care and empathy to human and animal clients.
• Greet and welcome every patient entering the clinic.
• Answer telephone calls and return e-mails.
• Maintain excellent organizational, time management, and multitasking abilities.

Skills

Scheduling

Invoicing

Customer service

Organization

Multitasking

Verbal communication

Empathy

Greeting clients

Phone & email handling

Attention to detail

Documentation

Animal behavior

Job description

Description

Come join our team located in our brand-new Paris Mountain Animal Hospital. From the moment clients walk into Paris Mountain Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Veterinary Receptionist duties include:

• Scheduling appointments for well, sick, and surgical appointments
• Issuing invoices and receiving payments after appointments
• Ensure lobby area remains clean and organized at all times
• Able to demonstrate both care and empathy to human and animal clients
• Greeting and welcoming each patient as they enter the clinic
• Answering telephone calls and returning e-mails
• Excellent organizational, time management, and multitasking abilities are required

We take pride in our client communication; ensuring they have an outstanding interaction with us each and every time where it is in person or over the phone

Requirements

• Knowledge of animal behavior
• Animal husbandry
• Love of animals
• Documentation skills
• Analyzing information
• Clinical skills
• Use of medical technologies
• Attention to detail
• PatienceVerbal communication
• Technical understanding