Compassionate Veterinary Receptionist

East Memphis Pet Hospital; Memphis, Northern (TN, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

East Memphis Pet Hospital in Memphis, TN is seeking a friendly Veterinary Receptionist to join our caring team. You will be the first contact for clients, schedule appointments, manage invoicing, and ensure a welcoming lobby environment.

The role requires empathy for animals and humans, strong organization, multitasking, and clear communication. Training provided, with opportunities to grow in a busy small-animal clinic.

Qualifications

• Knowledge of animal behavior and handling essential.
• Strong organizational and documentation skills.
• Demonstrated empathy toward clients and their pets.
• Comfort with medical terminology and basic office tech.
• Ability to multitask in a fast-paced clinic.

Responsibilities

• Schedule appointments for well, sick, and surgical visits.
• Issue invoices and process payments from clients.
• Keep lobby clean and organized at all times.
• Greet and welcome each patient and client entering the clinic.
• Answer phone calls and respond to emails promptly.
• Maintain accurate records and coordinate with team.

Skills

Knowledge of animal behavior

Animal husbandry

Love of animals

Documentation skills

Analyzing information

Clinical skills

Use of medical technologies

Attention to detail

Patience

Verbal communication

Technical understanding

Job description

East Memphis Pet Hospital in Memphis, TN is seeking a friendly Veterinary Receptionist to join our caring team. You will be the first contact for clients, schedule appointments, manage invoicing, and ensure a welcoming lobby environment.

The role requires empathy for animals and humans, strong organization, multitasking, and clear communication. Training provided, with opportunities to grow in a busy small-animal clinic.