Veterinary Receptionist

American Veterinary Group (AVG); Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401(k) Match

Generous Paid Time Off (PTO)

Paid Parental Leave

Work/Life Balance day off

Short-term & long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands-on and e-training

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician students

Job summary

A veterinary service provider in New York is seeking a Veterinary Receptionist to provide outstanding patient care and client service in a fast-paced environment. Responsibilities include answering phone calls, scheduling appointments, and maintaining hospital paperwork. The ideal candidate will possess customer service experience, professionalism, and compassion for animals. Full-time position with benefits including health care plan options and generous paid time off.

Qualifications

• Demonstrates professionalism, dependability, and the ability to multi-task in a hands-on environment.
• Energetic people-and-pet person with an excellent work ethic.
• Compassionate and caring toward clients and animals.

Responsibilities

• Answer phone calls and direct inquiries.
• Schedule appointments and manage the clinic calendar.
• Welcome and greet clients and patients.

Skills

Prior customer service experience

Ability to lift up to 40 lbs

Positive communication skills

Organizational skills

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Location: All Pets Hospital

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast‑paced, multi‑doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front‑of‑house duties, including answering phone calls, scheduling appointments, greeting clients, maintaining required hospital paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are key for success in this role.

Responsibilities

• Answer phone calls and direct inquiries.
• Schedule appointments and manage the clinic calendar.
• Welcome and greet clients and patients.
• Maintain hospital paperwork and billing records.
• Review invoices and discharge instructions.

Ideal Candidate

• Demonstrates professionalism, dependability, positive communication skills, and the ability to multi‑task in a hands‑on environment.
• Energetic people‑and‑pet person with an excellent work ethic and organizational skills.
• Compassionate and caring toward clients and animals.
• Willing to work flexible hours, including weekends.
• Can work individually and as part of a team.
• Self‑starter who can complete daily tasks without constant direction.

Skills, Knowledge & Expertise

• Prior customer service experience.
• Ability to lift up to 40 lbs.
• Regular on‑site presence is required to support patient care and collaborate with clinical teams.
• We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401(k) Match
• Generous Paid Time Off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• Work/Life Balance day off
• Short‑term & long‑term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and e‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician students

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Veterinary Services