Receptionist

Johnson Controls, Inc.; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Johnson Controls, Inc. is seeking a capable receptionist to greet visitors and manage a busy, organized front desk in Gilbert, AZ. You will answer calls, route to the right departments, and handle scheduling for employees and clients, ensuring a smooth daily workflow.

The role includes light administrative tasks, mail distribution, and ensuring security protocols with visitor badges and ID checks as needed. This position offers an on-site work environment in a dynamic setting.

Responsibilities

• Greet Visitors: Welcome and greet visitors in a friendly and professional manner.
• Answer and Route Calls: Answer incoming phone calls promptly and professionally.
• Appointment Scheduling: Schedule appointments and meetings for employees and clients.
• Administrative Support: Assist with data entry, photocopying, mail handling and office supplies.
• Customer Service: Provide excellent customer service to visitors and callers.
• Security: Issue visitor badges and verify identification when necessary.

Job description

Responsibilities

• Greet Visitors: Welcome and greet visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a clean and organized reception area.
• Answer and Route Calls: Answer incoming phone calls promptly and professionally. Route calls to the appropriate individuals or departments. Take messages and convey them accurately.
• Appointment Scheduling: Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.
• Administrative Support: Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.
• Customer Service: Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.
• Security: Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.