A healthcare service provider in New York is looking for a Receptionist to manage phone calls, organize appointments, and assist clients with billing inquiries. The ideal candidate will ensure a smooth flow of communication and information within the office. Responsibilities include directing visitors and maintaining accurate customer records. Applicants should be courteous and efficient, capable of handling insurance authorizations.
Responsibilities
Making appointments for all staff or for specific employees, such as executives.
Processing bills and helping clients or customers if they have any questions about their charges.
Organizing files for billing, customer and client records, etc.
Directing visitors to the correct office.
Responding to all customer inquiries in a polite and timely manner.
Sending needed authorization to insurances and keeping track of all authorizations.
Job description
Overview
Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:
Responsibilities
Making appointments for all staff or for specific employees, such as executives
Processing bills and helping clients or customers if they have any questions about their charges
Organizing files for billing, customer and client records, etc.
Directing visitors to the correct office
Responding to all customer inquiries in a polite and timely manner
sending needed Authorization to Insurances and keeping track of all Authorizations