Receptionist

Marsh McLennan Agency; Anchorage (AK); On-site; USD 20,664 - 30,307; Full time

Job summary

Marsh McLennan Agency is seeking a receptionist in Anchorage, Alaska, supporting the Office and Management staff from the Support department. The role emphasizes friendly client service, front-desk presence, and clerical support across teams.

The position requires a high school diploma with 3–5 years of administrative experience. Proficiency in MS Office and office equipment, strong organization, and the ability to handle confidential information are essential.

Qualifications

• High school diploma required; 3–5 years of administrative experience.
• Ability to exercise discretion and maintain confidentiality.
• Highly organized with strong multi-tasking abilities.
• Proactive, able to work independently.
• Capable of meeting tight deadlines and handling pressure.
• Detail-oriented with good analytical skills.
• Professional demeanor and strong communication skills.
• Proficiency with MS Word, Excel, Outlook, and PowerPoint; operate standard office equipment.

Responsibilities

• Greet and direct visitors; issue badges and guest lists.
• Handle calls, monitor emails/mail, and process overnight documents.
• Schedule appointments, coordinate catering and travel for the team.
• Reserve meeting rooms and ensure necessary equipment is available.
• Operate office machines (copiers, scanners, voicemail).
• Sort and route mail and packages promptly; manage supplies inventory.
• Perform general clerical duties and special projects as assigned.

Skills

Organizational skills

Multitasking

Discretion

Proactivity

Detail orientation

Independent worker

Deadline-driven

Professional demeanor

Education

High school diploma

Tools

MS Office

Office equipment operation

Shipping software (UPS/FedEx)

Job description

Summary

The receptionist position provides excellent customer service with routine clerical support services to ensure adequate support to professional and management staff.

Location: Anchorage, Alaska Office

Department: Support

Status: Non‑Exempt

Reports To: Office manager

Essential Duties & Responsibilities

• Greets and directs visitors, and completes and issues all necessary documentation, including the creation of badges and guest lists.
• Handles telephone calls, monitors emails and mail, and processes overnight documents.
• Schedules appointments, handles catering needs, maintains calendars, and coordinates travel arrangements for the team.
• Ensures that meeting and conference rooms are reserved and that appropriate equipment is available for meetings.
• Operates office machines such as photocopiers, scanners, and voice mail systems.
• Stamps and sorts packages and mail and distributes them to appropriate parties in a timely manner to ensure proper routing.
• Maintains a tidy office area to ensure orderliness of the facility and manages supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders, and verifying receipt of supplies.
• Undertakes general clerical duties and specific projects as required.

Other duties and projects as assigned.

Education And/or Experience

• A high school diploma required with 3‑5 years of administrative experience.
• Ability to use discretion and maintain confidentiality.
• High level of organizational ability and ability to multi‑task.
• Ability to be proactive and work independently.
• Ability to work under tight deadlines.
• Detail‑oriented with good analytical skills.
• Professional demeanor.
• Proficiency with personal computers and Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the ability to operate standard office equipment.
• Experience using UPS, Federal Express, or other online shipping applications.