Front Desk Coordinator

959trusts; Anchorage (AK); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Job summary

Alaska Teamster-Employer Service Corporation in Anchorage is seeking a Front Desk Coordinator to be the first point of contact at the office. This position requires greeting visitors, managing phone calls, and providing clerical support.

The ideal candidate will have a high school diploma, 1–3 years of relevant experience, and demonstrate strong communication and organization skills. A competitive wage of $25 per hour plus benefits is offered.

Qualifications

• 1–3 years of front desk or customer service experience preferred.
• Ability to manage multiple tasks efficiently.
• Commitment to confidentiality and reliability.

Responsibilities

• Greet members and vendors at the front desk.
• Answer and direct phone calls and inquiries.
• Maintain orderly reception and common areas.

Skills

Strong communication skills

Interpersonal skills

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Proficiency with Microsoft Outlook

Attention to detail

Customer service commitment

Education

High school diploma or equivalent

Job description

Job Title: Front Desk Coordinator

Employer: Alaska Teamster-Employer Service Corporation

Job Location: Anchorage, AK

Work Schedule: Monday through Friday, 8:00 am – 5:00 pm, with 1 hour lunch between noon and 1:00 pm.

Wage & Benefits: $25.00 per hour plus benefits package, generous paid time off, and paid holidays

Position Summary: The Front Desk Coordinator is the first point of contact for members, vendors, callers, and staff, helping maintain a welcoming and organized office. This role oversees front desk operations, routes calls and guests

Essential Functions

• Greet members, dependents, surviving spouses, and union representatives in a courteous and professional manner.
• Answer and direct incoming phone calls, emails, and front desk inquiries promptly.
• Receive, sort, and distribute mail, deliveries, and outgoing correspondence.
• Process return mail by recording it in the appropriate ID file.
• Maintain orderly reception and common areas to support a positive visitor experience.
• Provide clerical support, including data entry, filing, copying, and document preparation.
• Manage sensitive information with discretion and maintain confidentiality.
• Perform other related duties as assigned.

Job Requirements and Qualifications

• High school diploma or equivalent required.
• 1–3 years of front desk, receptionist, customer service, or administrative support experience preferred.
• Strong communication and interpersonal skills with a professional phone presence.
• Proficiency with common office software, including Microsoft Word, Excel, and Outlook.
• Excellent organization, attention to detail, and ability to manage multiple tasks.
• Ability to remain courteous, calm, and efficient in a busy reception environment.
• Commitment to customer service, confidentiality, and reliability.

Other Information

Work Conditions: This role typically works at a reception front desk area with frequent phone use, computer work, and regular interaction with visitors, staff, and service providers. The position may require sitting or standing for extended periods, managing a steady flow of inquiries, and maintaining a professional presence during regular business hours.

Additional Information: This position may involve providing support in other areas of ESC, as needed. Attendance at certain Union meetings may also be required. Consistent with ERISA-related requirements and organizational policy, employment is contingent upon successful completion of a background check, and individuals with felony convictions are ineligible for employment.