Customer Service Representative / Administrative Assistant

AKHIRE, INC; Anchorage (AK); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Full benefits after probation

Job summary

AKHIRE, INC seeks a Customer Service Representative / Administrative Assistant in Anchorage, AK. The role handles high-volume calls and emails, and supports internal and external customers with data entry across systems.

The position is a full-time temporary-to-permanent assignment with a Monday–Friday shift from 10:00 AM to 6:30 PM, offering a payrate of 22 USD per hour and a full benefits package after probation.

Qualifications

• 1–2 years of customer service experience in an office environment, preferably in transportation or freight forwarding.
• Type at least 40 words per minute and use 10-key by touch.
• At least 1 year of office experience is required.
• Proficient with MS Outlook, Excel and Word.
• Strong communication and organizational abilities.

Responsibilities

• Manage heavy call and email volume in a professional and timely manner.
• Greet and assist customers and visitors in a professional manner.
• Assist internal and external customers with information or document requests.
• Schedule appointments, meetings, and calendars as needed.
• Process incoming/outgoing mail.

Skills

Customer service

Typing 40 wpm

Tools

MS Outlook

Excel

Word

Job description

Customer Service Representative / Administrative Assistant

Anchorage, United States | Posted on 08/12/2026

Location - Anchorage, AK

Full-time temp to hire permanent

Shift: Mon - Fri , 10AM-6:30pm

Pay $22 per hour

Summary

The position of Customer Service Representative will have primary responsibility to provide high-level support by assisting customers, both internal and external, and providing accurate data entered in all necessary systems.

Key Responsibilities

• Manage heavy call and email volume in a professional and timely manner
• Greet and assist customers and visitors in a professional manner
• Assists internal and external customers with information or document requests
• Schedule appointments, meetings, and calendars as needed
• Process incoming/outgoing mail
• Phones, emails and correspondence

Requirements

• 1-2 years of customer service experience in an office environment with emphasis in transportation or freight forwarding preferred
• Ability to type minimum of (40) words per minute, 10-key by touch
• A minimum of 1 year experience working in an office environment is required.
• Moderate to advanced knowledge of customer service practices
• Ability to assist in all areas of warehouse and administrative operations
• Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel and Word
• Knowledge of standard office administrative practices and procedures
• Willing and able to work with all personality types in a professional, effective manner
• Drug Screen (not including cannabis) and Background Check required.

Full benefit package available after probationary period