Real-Time iSOC Alarm & Incident Coordinator (Level 3)

Interface Security Systems LLC; St. Louis (MO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Benefits on Day 1

3 weeks paid vacation

10 days paid sick time

Referral bonuses

Training provided

Shift 12:00PM-8:30PM

On-site in office

Job summary

Interface Security Systems LLC is seeking a Level 3 iSOC Coordinator to manage real-time security events, coordinate live audio communications, and de-escalate potential threats at client sites. You will respond to alarms with decisive actions, verify incidents, and communicate clearly with customers and emergency personnel.

This on-site role offers 12:00PM–8:30PM shifts, 8–10 hour options, day-one benefits, vacation and sick time, and uncapped referral bonuses.

Responsibilities

• Respond to alarms and incidents in real time.
• Coordinate live audio communications with monitored sites.
• De-escalate potential threats and ensure rapid, safe resolutions.

Skills

Alarm verification

Video monitoring

Real-time decisions

Customer communication

Job description

Interface Security Systems LLC is seeking a Level 3 iSOC Coordinator to manage real-time security events, coordinate live audio communications, and de-escalate potential threats at client sites. You will respond to alarms with decisive actions, verify incidents, and communicate clearly with customers and emergency personnel.

This on-site role offers 12:00PM–8:30PM shifts, 8–10 hour options, day-one benefits, vacation and sick time, and uncapped referral bonuses.