Real-Time Deployment Lead (Public Safety Tech)

National Society for Black Engineers; California (MO); On-site; USD 52,786 - 84,458; Full time

Job summary

Axon is seeking a technically driven Professional Services Lead to deploy Dedrone and related Real-Time Awareness solutions for public safety customers. You will own deployments from post-sale through readiness, coordinate with customers, and guide workflow integration with Axon Evidence and other systems.

The role is remote from Canada, with a heavy travel requirement (60%). You will report to the Director of Professional Services and collaborate with Sales, Product, and Engineering to ensure

Qualifications

• Minimum of 3 years in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment).
• Direct experience deploying hardware/software solutions in complex operational environments.
• Understanding of drone systems, airspace management, RF sensing, or UAS programs; relevant remote pilot certification or equivalent, or ability to obtain within 3 months.
• Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration.

Responsibilities

• Serve as the primary technical lead for Dedrone deployments, owning delivery from post-sale through full operational readiness.
• Act as a subject matter expert across Axon's Real-Time Awareness (RTA) suite, supporting Fusus, Drone as First Responder (DFR), and related integrations.
• Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams.

Skills

Customer-facing roles

Deployment expertise

Public safety experience

IP networking

Linux CLI

Education

Remote pilot certification

Tools

SNMP

DHCP

PoE

IP networking

Job description

Axon is seeking a technically driven Professional Services Lead to deploy Dedrone and related Real-Time Awareness solutions for public safety customers. You will own deployments from post-sale through readiness, coordinate with customers, and guide workflow integration with Axon Evidence and other systems.

The role is remote from Canada, with a heavy travel requirement (60%). You will report to the Director of Professional Services and collaborate with Sales, Product, and Engineering to ensure