UAS Field Deployment & Training Lead

Linuxconfig; Northern (KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Axon is hiring for a field deployment lead focused on end-to-end customer deployments across LATAM and Caribbean regions. You will serve as the primary post-sale contact, coordinate hardware logistics, and deliver tailored training to diverse audiences including drone teams and public safety operators.

You will guide customers in building policies that integrate Dedrone with Axon solutions, manage vendors, perform site assessments, and maintain deployment documentation.

Qualifications

• 3–5 years in customer-facing roles (Professional Services, Field Engineering, Deployment)
• Direct experience deploying hardware/software solutions in complex environments
• Understanding of drone systems, airspace management, RF sensing, or UAS programs (FAA Part 107 preferred)
• Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration
• Confident training presence; able to present technical workflows to executives and teams
• Experience working with public safety agencies, particularly law enforcement or security operations
• Project and stakeholder management skills; able to own a deployment from kickoff to success
• A passion for emerging technology, safety, and customer success
• Willingness to travel heavily and adapt to field needs
• Must be able to lift at least 50 pounds and climb ladders in elevated environments

Responsibilities

• Lead end-to-end deployments, acting as primary post-sale contact with customers.
• Deliver role-based training to drone teams, public safety operators, and IT staff.
• Guide customers in creating operational policies integrating Dedrone with Axon ecosystems.
• Coordinate and manage third-party training/integration vendors.
• Conduct site assessments to inform hardware placement and design.
• Build deployment docs, SOP templates, and training plans for handoffs.
• Provide post-deployment monitoring and escalation for stakeholders.
• Capture and relay feature requests to Product and Engineering teams.
• Attend strategic customer meetings with Sales for deployment context.
• Lead or assist in POCs, including setup and validation of success criteria.
• Support RFP/RFI responses with technical and services detail.
• Draft or validate Statements of Work based on deployment scope

Skills

Customer-facing roles

Drone systems knowledge

IP networking

Training/presentations

Travel readiness

Physical lifting 50 lbs

Job description

Axon is hiring for a field deployment lead focused on end-to-end customer deployments across LATAM and Caribbean regions. You will serve as the primary post-sale contact, coordinate hardware logistics, and deliver tailored training to diverse audiences including drone teams and public safety operators.

You will guide customers in building policies that integrate Dedrone with Axon solutions, manage vendors, perform site assessments, and maintain deployment documentation.