Real Estate Operations & Systems Lead

PLACE; Carson City (NV); On-site; USD 45,000 - 55,000; Full time

Job summary

PLACE is seeking an Operations Coordinator to build and own systems for delivering excellent client service, internal communications, and office management. You will manage agent onboarding, trainings, and calendar workflows while coordinating listing-related tasks and maintaining data integrity across databases.

The role requires a high-level of organization, proactive process improvement, and the ability to juggle multiple priorities with a focus on efficiency and team effectiveness.

Qualifications

• Requires 1+ years experience in an operations/administrative role.
• Strong attention to detail with the ability to manage multiple priorities.
• Proactive in creating and improving processes and systems.

Responsibilities

• Build, implement, maintain, and own systems for internal/external customer service and operations.
• Support recruiting ads, calls to agents, and scheduling for Team Operator.
• Own agent onboarding and trainings, including in-person/virtual sessions.
• Follow productivity rhythms to ensure agent output and client service quality.
• Coordinate listing and client-facing tasks, including MLS data entry and photography coordination.
• Create and maintain operations manuals and expense-reduction opportunities.
• Communicate challenges and propose solutions to team leadership.
• Maintain calendar management and email administration.

Skills

Organized

Detail-oriented

Team player

Self-motivated

Prioritization

Tools

Brivity

MLS

Office suite

Calendaring systems

Job description

PLACE is seeking an Operations Coordinator to build and own systems for delivering excellent client service, internal communications, and office management. You will manage agent onboarding, trainings, and calendar workflows while coordinating listing-related tasks and maintaining data integrity across databases.

The role requires a high-level of organization, proactive process improvement, and the ability to juggle multiple priorities with a focus on efficiency and team effectiveness.