Real Estate Operations Coordinator: Systems, Growth & Impact

PLACE; East Petersburg (Lancaster County); On-site; USD 45,000 - 50,000; Full time

Job summary

PLACE is seeking an Operations Coordinator to build and own systems for client and agent workflows, onboarding, and office operations. You will drive internal communication, calendar management, recruit coordination, and events that deepen client relationships.

Role focuses on process improvements, data integrity, and cost-saving opportunities while maintaining a world-class client experience. In-office role, Monday–Friday in Pennsylvania.

Qualifications

• Requires 1+ years experience in an operations/administrative role, preferably in real estate.
• Pennsylvania real estate license preferred; if unlicensed, must obtain within 6 months of hire.
• Experience improving existing systems and supporting a team.
• In-office role, Monday–Friday with occasional evenings and weekends.

Responsibilities

• Build, implement, maintain, and own systems for delivering excellent internal and external customer service.
• Support recruiting ads, calls to agent recruits, and scheduling for Team Operator.
• Own onboarding process and trainings, both in person and virtual.
• Ensure agent productivity through structured productivity rhythms.
• Plan and execute client events to drive referrals.
• Handle invoices and explore opportunities to reduce expenses.
• Maintain operations manual and ensure timely closings.

Skills

Systems thinking

Organized

Detail-oriented

Team player

Proactive

Communication

Calm under pressure

Time management

Education

Pennsylvania real estate license

Tools

Microsoft Office

Calendaring systems

Job description

PLACE is seeking an Operations Coordinator to build and own systems for client and agent workflows, onboarding, and office operations. You will drive internal communication, calendar management, recruit coordination, and events that deepen client relationships.

Role focuses on process improvements, data integrity, and cost-saving opportunities while maintaining a world-class client experience. In-office role, Monday–Friday in Pennsylvania.