Ramp Operations Lead & Training Supervisor

Piedmont Airlines; Boston (MA); Hybrid; USD 28,000 - 29,000; Full time

Job summary

Piedmont Airlines in Boston, MA is seeking a Ramp Supervisor to manage the Ground Handling Department and ensure on-time performance. You will supervise staff, conduct briefs, and coordinate training materials, checklists, and schedules for ramp operations.

The role requires strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. Preferred qualifications include airline management experience and knowledge of QIK and Sabre.

Qualifications

• Provide oversight and on-the-job training for new hires and recurrent training for existing employees in all ramp functions
• Conduct briefing and distribution of training material/checklists to mentors
• Create and coordinate schedules
• Provide hands-on assistance to the Training Department along with feedback to direct managers
• Coach and develop staff; enforce discipline as required

Responsibilities

• Oversee and direct ramp operations to ensure on-time performance
• Brief and train mentors and staff on procedures and safety
• Prepare and manage staff schedules and shift coverage
• Support training department with hands-on coaching and feedback
• Monitor compliance with policies and procedures and address non-compliance as needed

Skills

Leadership

Organizational skills

Conflict resolution

Multi-tasking

Microsoft Office Suite

Education

Bachelor's Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Job description

Piedmont Airlines in Boston, MA is seeking a Ramp Supervisor to manage the Ground Handling Department and ensure on-time performance. You will supervise staff, conduct briefs, and coordinate training materials, checklists, and schedules for ramp operations.

The role requires strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. Preferred qualifications include airline management experience and knowledge of QIK and Sabre.